This privacy notice for Shenzhen Photon Engine Technology Co., Ltd. (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you visit our website at offgridpower.energy or engage with us in other related ways. Reading this privacy notice will help you understand your privacy rights and choices.
1. WHAT INFORMATION DO WE COLLECT?
In Short: We collect personal information that you voluntarily provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You
The personal information we collect may include names, email addresses, phone numbers, and job titles.
In Short: Some information — such as your Internet Protocol (IP) address and/or browser characteristics — is collected automatically when you visit.
We automatically collect certain technical device information to maintain the security and operation of our Services, and for analytics:
- Log and Usage Data: Service-related, diagnostic, and usage data recorded in server logs.
- Device Data: IP address, browser characteristics, and operating system settings.
- Location Data: Precise or imprecise location data derived from GPS or IP configurations.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, and comply with the law.
Reasons for processing include:
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries and offer technical support.
- To send administrative information, fulfill and manage orders, or request user feedback.
- To send you marketing and promotional communications (if in accordance with your preferences).
- To deliver targeted advertising, protect our Services from fraud, and identify user activity trends.
- To save or protect an individual's vital interest (e.g., to prevent harm).
3. WHAT LEGAL BASES DO WE RELY ON?
In Short: We process data only with a valid legal reason under applicable law (e.g., your consent, contract performance, or compliance with laws).
If you are located in the EU or UK:
We rely on: Consent (specific permission), Contract Performance (to fulfill obligations to you), Legitimate Interests (marketing, diagnosing problems), and Legal/Vital Obligations (litigation, public safety).
If you are located in Canada:
We rely on express or implied consent, except where legally permitted under exceptional Canadian laws (e.g., investigations, debt collection, witness statements).
4. WHEN AND WITH WHOM DO WE SHARE DATA?
In Short: We share info in specific business transitions or with specific strategic partners.
- Business Transfers: During negotiations or completion of mergers or asset sales.
- Google Maps Platform APIs: Sharing coordinates to cache location details on your device.
- Affiliates & Partners: Shared with parent companies, joint ventures, or trusted business partners.
- Public Interaction: User contributions on public boards are viewable to all visitors.
5. WHAT IS OUR STANCE ON THIRD-PARTY SITES?
We are not responsible for the safety or practices of external websites or advertisement banners linking away from our Services. We do not offer guarantees for third parties; users should review external terms directly.
6. DO WE USE COOKIES?
Yes, we use cookies and equivalent tracking mechanisms (such as beacons and pixels) to collect usage information. Refer to our full Cookie Notice for controls over opting out.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We store information as long as strictly necessary to fulfill legal, tax, or accounting obligations. Under this policy, we will not retain personal information for longer than 1 year.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We maintain industry-standard technical and organizational safety procedures. However, because internet transport can never be 100% secure, all transfers are strictly at the user's own risk.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not market to or solicit information from users under the age of 18. If discovered, such accounts and datasets will be cleared immediately. Please contact us if you believe we have child data.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your consent preferences at any time.
Depending on region (EEA, UK, Canada), rights include: (i) Access/Copies, (ii) Rectification or Erasure, (iii) Processing restriction, and (iv) Data portability. Contact us to exercise these rights.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Currently, no standardized browser DNT signal compliance is active globally. We do not currently respond to automated web DNT triggers. We will update this policy if compliance laws evolve.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC RIGHTS?
In Short: Yes. Residents have specified rights over commercial profiles and identity information.
Under the CCPA, categories we collected in the last 12 months include: Identifiers, California Customer Records, Commercial records, Internet usages, and Geolocation. Retained for 1 year.
Shenzhen Photon Engine Technology Co., Ltd. has not sold personal consumer data in the preceding 12 months, and will not sell data in the future.
13. DO VIRGINIA RESIDENTS HAVE SPECIFIC RIGHTS?
Virginia CDPA provides "Consumers" the right to access, delete, or correct data, obtain clear records, and opt out of tracking algorithms and target markets. Responses take 45 days from submission.
14. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we frequently publish updates to align with laws. Significant changes will be posted prominently on this web system or emailed to registered users.
15. HOW CAN YOU CONTACT US?
For legal feedback, you may contact us directly:
Shenzhen Photon Engine Technology Co., Ltd.
3069 Caityan Road, Building A, Xinghe Century
Futian Street, Futian Zone, Shenzhen, China
Email: info@offgridpower.energy
Phone: +86-13454785693
16. HOW CAN YOU REVIEW OR DELETE DATA?
Based on applicable law, you can request to review, modify, or discard your personal dataset at any time. Please forward formal requests by email directly to info@offgridpower.energy, or submit through our contact form.
We are committed to protecting your data
and maintaining transparency.
Your trust is important to us, and we strive to handle your information responsibly.
