Contact Us — Photon Power Engineering Support

Contact Us

Get expert support for your off-grid power needs

Response within 24 hours

Send Us an Inquiry

Fill out the form below and our team will get back to you within 24 hours.

Quick Contact

  • Phone / WhatsApp

    +86 13454 785 693

  • Business Hours

    Mon - Fri: 9:00 AM - 6:00 PM (GMT+8)

  • Office Addresses

    China Headquarter:
    Photon Power Solutions Co., Ltd.
    3069 Caityan Road, Building A, Xinghe Century
    Futian Street, Futian Zone, Shenzhen, China
    UK Office:
    Terminus Digital Trading Ltd (UK)

Why Contact Us?

  • Expert Consultation

    Get professional advice for your project

  • Customized Solutions

    Tailored off-grid system design

  • Fast Response

    We reply within 24 hours

  • Reliable Supply

    Stable quality and on-time delivery

Your Trusted Partner

We are committed to providing reliable off-grid power solutions and excellent customer service.

Response within
24 hours
Serving 50+
Countries
Strict Quality
Control
Experienced
Engineering Team
Certifications
CE CertificationRoHS ComplianceISO 9001 QualityISO 14001 EnvironmentUL Listed

Global Presence

We serve customers and partners in 50+ countries worldwide.

Global Presence — Photon Power world map

Frequently Asked Questions

Lead times vary depending on product category, order quantity, and customization requirements. Generally: Standard orders: 7–20 business days. OEM/custom orders: 20–45 business days. Please contact us for current production schedules and inventory availability.

To recommend the correct solution, it is helpful to provide your application type, daily power usage, appliance list, required inverter size, battery runtime expectations, and available solar installation space. This helps us recommend the most suitable products and configurations.

Yes. We support OEM/ODM cooperation for qualified B2B customers. Services may include private labeling, customized packaging, product branding, customized specifications, and bulk order solutions. Please contact our sales team for MOQ and customization details.

Yes. We can assist customers in selecting compatible components based on daily power consumption, appliance loads, battery autonomy requirements, vehicle or vessel size, and solar roof space. Our team can recommend practical and scalable system configurations.

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Looking for a Complete System Solution?

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Complete Off-Grid Power System

Still have questions?

Our team is ready to help you build the right off-grid power system.